These terms and conditions (“Terms”) apply to Events which are delivered by Reach Publishing Services Limited (company number 08339522) is a private limited company incorporated and registered in England with its registered office located at One Canada Square, Canary Wharf, London. E14 5AP a subsidiary of Reach Plc and members of its group (“Reach” “we”, “us”, “our”). An “Event” refers to a conference, trade show or awards ceremony. References to “you” or “your” shall mean the individual or business entering or registering for an Event and references to “we”, “us” or “our” shall mean Reach. ions here.

EVENT ADMINISTRATION

1. In order to purchase a ticket for an Event, you must: be at least 18 years old (or the age of legal capacity in the country of purchase) and able to enter into legally binding contracts; and you must fill out the corresponding online booking form.

2. By purchasing a ticket for an Event (“Ticket(s)”), you agree to these Terms and confirm that all of the details you provide to us are correct to the best of your knowledge.

3. If you are purchasing Ticket on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity (and these Terms and references to "you" refer and apply to that company or other legal entity).

4. If you purchase a Ticket from us, the Ticket forms a legally binding contract that is subject to: (i) these Terms; (ii) any other terms and conditions of the Event and/or Event partner(s); and (iv) any venue terms and conditions (including conditions of entry).

5. By purchasing one or more Tickets from us, you acknowledge that you have read, understood and agree to be bound by these Terms. If you do not agree with these Terms or any other applicable terms and conditions, or if you cannot comply with any of them, then you must not purchase a Ticket.

6. Tickets may be subject to certain restrictions on entry or use, such as a minimum age for entry. Said restrictions notified to you before or at the time of Ticket purchase. It is your responsibility to ensure that you read all information notified to you. If you or any guests under your booking are refused admission because of a failure to meet or prove that you/they meet any restrictions (e.g. a minimum age requirement) then Reach will not be responsible.

7. Start times of Events may be subject to change and door opening and closing times of a venue stated in relation to an event are not indicative of the Event’s start or end time.

8. Accepted methods of payment include Visa and MasterCard debit or credit cards.

DELIVERY
9. Tickets will be delivered online by sending you an email with Tickets attached.

10. If your Tickets have not arrived by 5 days prior to the event, or if you receive a notification of a failed delivery at any time, you should contact us by emailing (EMAIL ADDRESS) stating your name, reference number and postcode that the order is made under.

11. We can only send Tickets to the email address that you provide. You are responsible for providing a valid email address for e-delivery of Tickets and ensuring that you are able to receive delivery of the Tickets by email (for example by ensuring that your email mailbox does not reject, bounce or otherwise prevent any relevant emails from being delivered, and by checking your email mailbox regularly (including junk or spam folders).

12. We shall not be liable for, and you will not be entitled to any refund where delivery is refused, returned, missed, unclaimed or fails as a result of your failure to provide correct and complete delivery information and/or failure to ensure you are available to receive delivery of Tickets (via email, as applicable).

13. We reserve the right to make Tickets available for collection by you at the venue box office or at another designated ticket collection point. We will notify you by telephone or email of the arrangements for collection if this becomes necessary. You may be required to provide your booking confirmation email and your photo ID to collect Tickets, as well as the credit or debit card used to make the order.

14. It is your responsibility to check your Tickets immediately once they have been delivered as mistakes cannot always be rectified. You should contact us via email immediately if there is a mistake or error with your Tickets or if you do not receive your Tickets as ordered. We may not be able to assist you if you do not inform us of any errors that are reasonably obvious from inspection of your Tickets within 5 days of receipt (and/or in good time prior to the event date).

YOUR DATA

15. Any personal data you share with us when booking a ticket for an Event will be used for Event administration purposes only. All personal data you share will be kept private and held confidentially.

16. We will not use the personal data you provide to us for any marketing purposes unless you give us consent to do so. Furthermore we will not share your personal with any third parties for their marketing purposes unless you give us consent to do so.

17. Please see our privacy notice and cookie notice, available here, for more information about how we collect, use and store your data.

CANCELLATION

18. You will not be entitled to a refund from Reach if (i) you purchase a Ticket for an Event and subsequently you are unable to attend or do not wish to attend the Event; (ii) your Ticket is lost, stolen, damaged or destroyed following receipt or collection by you; or (iii) you attend the Event but are refused entry or asked to leave the venue because you have not adhered to the Event’s or the venue’s restrictions and or rules.

19. Reach reserves the right to withdraw or cancel any Event at any time. If the Event is cancelled or withdrawn for any reason (including because of any circumstances beyond its reasonable control or by any act or omission of any third party) Reach shall notify you of the cancellation as soon as possible however, we cannot guarantee that you will be informed of such cancellation, rescheduling or alteration before the date of the event. It is your responsibility to ascertain whether an Event has been cancelled, rescheduled or altered and the date and time of any rescheduled Event. Reach will propose an alternative date for the Event in circumstances where an Event can be rescheduled. If the Event cannot be rescheduled of if you inform us you are unable to attend on the proposed alternative date within 7 days of the Reach proposing an alternative date, Reach will provide you with a full refund of the Ticket price. Reach shall not be in breach of these Terms by virtue or that Event cancellation or Event abandonment.

LIMITATION OF LIABILITY

20. To the maximum extent permitted by law, we (including our affiliates, subsidiaries, and their respective officers, directors, employees, agents, legal representatives and sub-contractors) shall not be liable for any loss, injury or damage to any person (including you) or property howsoever caused:

(a) in any situation where there is no breach of contract or a legal duty of care owed by us;

(b) in situations where such loss or damage is not directly as a result of any such breach (except for death or personal injury resulting from our negligence); or

(c) to the extent that any increase in any loss or damage results from your negligence or breach by you of any of the Terms and/or any other applicable terms and conditions and/or any applicable laws or regulations.

21. To the maximum extent permitted by law, we (including our affiliates, subsidiaries, and their respective officers, directors, employees, agents, legal representatives and sub-contractors), shall not be liable for any indirect or consequential losses or loss of data, profits, revenue, earnings, goodwill, reputation, or any exemplary, special or punitive damages, arising directly or indirectly from your use of the Tickets. In particular please note that:

(a) personal arrangements and expenditure, including travel, accommodation, hospitality and other costs and expenses incurred by you relating to an event which have been arranged by you are at your own risk, and we shall not be responsible or liable to you for any wasted or unrecoverable costs or expenditure in relation to such personal arrangements, even if caused as a result of the cancellation, rescheduling or alteration of an event for which you have purchased Tickets; and

(b) We shall not be responsible or liable to you for any loss of enjoyment or amenity, including where an Event has been cancelled, rescheduled or altered; and

(c) We shall not be responsible or liable to you (and you will not be entitled to any refund) if admission to a venue or event is refused or revoked at any time as a result of your breach of any of the Events’ or venues’ restrictions, terms and conditions.

22. Unless otherwise stated in this Agreement, our liability to you in connection with an Event (including, but not limited to, for any cancellation, rescheduling or alteration of an Event) shall be limited to the price paid by you for the Ticket(s).

23. We are not responsible for the actions or failures of any venue, or other Event partner. Under no circumstances shall we be liable for death or personal injury suffered by you or your guests arising out of attendance at an Event, unless caused by our negligence. Neither shall we be liable for any loss or damage sustained to your property or belongings, or those of any guests under your booking, attending an Event.

24. We will not be liable to you for failure to perform any of our obligations under these Terms to the extent that the failure is caused by a force majeure event (meaning any cause beyond our reasonable control including without limitation, acts of God, war, insurrection, riot, civil disturbances, acts of terrorism, fire, explosion, flood, theft of essential equipment, malicious damage, strike, lock out, pandemic, epidemic, weather, third party injunction, national defence requirements, acts or regulations of national or local governments). This clause does not affect the terms of any clauses specifically providing for a right of refund.

25. Nothing in these Terms seeks to exclude or limit our liability for death or personal injury caused by our negligence, fraud or other type of liability which cannot by law be excluded or limited.

GENERAL

26. Reach reserves the right to refuse a booking, or to cancel a booking with a full refund.

27. The menu is fixed, with a vegetarian option available by prior arrangement. Allergies must be advised in advance of the evening.

28. Reach reserves the right to ask individuals to leave an event due to inappropriate behaviour.

29. Reach reserves the right to amend or update these Terms at any time to comply with law or meet its changing business requirements without notice to you. Any updates or amendments will be published on the applicable Event’s website.

30. Reach shall be entitled to assign our rights and obligations under these Terms provided that your rights are not adversely affected

31. Nothing contained within these Terms and no action by you or us pursuant to these Terms shall create, or be deemed to create, a partnership, joint venture, or establish a relationship of principal and agent.

32. No third party shall have any rights to enforce any of these Terms pursuant to the Contracts (Right of Third Parties) Act 1999 or otherwise.

33. These Terms (including any non-contractual obligations arising out of or in connection with these Terms) are governed by English law and are subject to the jurisdiction of the English courts.

PRIVACY NOTICE

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